Grand Hallmark Hotel - Johor Bahru

Room is pretty spacious, aside from having a thick partition that serves as mounting wall for the flat screen tv. Bathroom is clean & big. Room was equipped with steam iron, ironing board, kettle and also hot water flask. Room came with breakfast for all occupants which was pretty decent. Location is good, several pharmacies and minimal within walking distance. Ample Parking in front of the Hotel.

Responding well to customers. We requested to change room before touching anything in the first room and the front desk helped us. Cleaners also very dedicated in their job. Although it is public parking, They have someone look out for the guests when the officer comes round and help us put the parking tickets. Hence, we only be charged of the amount applicable when check out. I left my car for one full day to be charged for 2 (hourly) tickets only. So dont have to worry for summons. This is very customer oriented service again. Although it would be better to have night time security for overnight parking too. Room service was at a surprisingly affordable rate with good portion and taste. Self check in machine is something new for a hotel of the grade. Shower was great too.

Location easy access to the highway, lots of food nearby at walkable distance, free parking with security ( the uncle who takes care of the parking is really pleasant and friendly) , clean room and bathroom, in house water refill and coffee and simple Malaysian breakfast.

Great location, clean. Serves its purpose for sleeping and freshening up.